Dental Marketplace Terms

These terms apply to dental dealers, suppliers and laboratories who register on the ODENVO Dental Marketplace, and to dental professionals who use it to discover them. Registration is not yet open; these terms are published in advance so the rules are clear before anyone joins.

They form part of our Terms & Conditions; defined terms have the meanings given there.

The Marketplace is a discovery and connection space: it presents business profiles, products and services so dental professionals can find and contact suppliers and laboratories. Unless we clearly state otherwise, ODENVO is not the seller, manufacturer or service provider and is not a party to any transaction, enquiry or agreement between users.

Orders, quotations, deliveries, warranties and payments (where applicable) are made directly between the parties involved. Each party is responsible for its own compliance, quality and customer relationships.

Listings must be accurate, complete and current: product descriptions, photographs, specifications, categories, prices and turnaround times must match what you actually offer.

You must have the right to sell what you list, and you must comply with all laws applicable to your products — including requirements under the Drugs and Cosmetics Act, 1940 and related rules where they apply to dental products, and any licence or registration your business requires.

Do not list counterfeit, expired, unsafe, prohibited or misdescribed products. Respond to professional enquiries promptly and professionally.

Evaluate suppliers and laboratories on your own judgement before entering any agreement. Verification badges, where shown, reflect only what ODENVO checked under our Dentist & Professional Verification Policy or business verification, not product quality.

Report problems with a listing or business to support@odenvo.com.

Content you submit remains yours under the licence described in our Intellectual Property Policy. Marketplace fees for businesses, if any, will be announced before registration opens and set out here and in our Subscription, Billing, Cancellation & Refund Policy.

ODENVO may remove or restrict listings that breach these terms or the Acceptable Use Policy, and may make changes to the Marketplace as it develops.

Disputes between buyers and sellers are for those parties to resolve; ODENVO may offer assistance or information to help. Complaints about a user's conduct on the Marketplace are handled under our Grievance Redressal Policy.

Marketplace questions can be sent to support@odenvo.com.