ODENVO Legal & Trust Centre
Dentist & Professional Verification Policy
Version 1.0 · Effective · Last updated
This policy is published in draft for transparency while ODENVO is in development. It will be reviewed by legal advisers and may be updated before commercial launch.
Why verification matters
Trust in a professional ecosystem depends on people being who they say they are. This policy explains how ODENVO intends to verify dentists and other dental professionals, and what verification does and does not mean. It applies once registration opens for services that carry professional profiles, such as ODENVO Practice, Careers and the Marketplace.
ODENVO is being built to serve qualified dental professionals. Accounts and profiles on those services will be subject to the verification described here.
What we intend to verify
For dentists and dental professionals: identity, and professional credentials relevant to the profile — such as your BDS or MDS qualification and your dental council registration, as applicable to the service you are using.
For clinics, dealers, suppliers and laboratories: business identity and the details needed to operate the relevant service. For employers on ODENVO Careers, that the vacancy and employer are genuine.
The exact documents and checks for each service will be published before that service opens registration.
How verification will work
Verification will be based on documents and details you submit — for example registration certificates issued by your State Dental Council or the Dental Council of India. Documents are used for verification and handled in line with our Privacy Policy and Data Retention & Deletion Policy; we keep only what verification requires and only as long as needed.
Where a profile is marked verified, that marking refers to the credentials ODENVO checked at the time of verification. Users interacting with a verified professional or business should still apply their own professional judgement; ODENVO verification is not a warranty of the quality of anyone's clinical work, products or services.
Misrepresentation
Providing false, forged or misleading credentials is a serious breach of our Terms & Conditions and Acceptable Use Policy. Where we find it, we will remove the profile, and may suspend the account and report the matter where the law or professional bodies require.
If you believe an account is misrepresenting qualifications, report it to support@odenvo.com — we treat these reports seriously.
Your responsibilities
Keep your credentials accurate and up to date, and renew your registration details as your council requires. If your registration lapses or is restricted, update your profile promptly.
Contact
Verification questions can be sent to support@odenvo.com. See also our Terms & Conditions and Grievance Redressal Policy.